Features
Learn more about this feature packed CRM Solution
- UK +44 208 0901819
- USA +1 301 563 9488
- AUS +61 03 8676 8288
AI Chatbot powered CRM
Our AI chatbot lets you access and operate your CRM through Microsoft Teams. A complete automated bot would help in providing complete customer support, trigger actions, & manage conversations and much more.
Consulting
We provide results-driven CRM consulting services around the globe. Choose your desired business process & we will customise the functionality as per your requirement. Our CRM Consultants will work day to night as your helping hand.
Design For A Modern Company
Dotsquares CRM breaks the monotony of modern business from antiquated PC-based, anti-social systems locked behind the firewall. Managing the business is easy now at your tips.
Solution For Every Need
Dotsquares CRM fits every size of the company, across the distinct industry in the world. We make your customer interaction & experience unique in every parameter. We are the one-stop solution for all your CRM needs.
Get started with your 1 Month free trial
- Manage your customers
- Leads
- Quotes and Proposals
- Taskboard
- Meetings
- AI Chatbot
- Reports
- Emails
- Documents
- Timesheet
- Leave management
- Bulletin
- Learning Management System
- Survey
- User Roles
- Expenses
- Organisation Charts
Manage your customers
Manage your customers
Customer Data Management (CDM) is a user friendly tool designed to unite the complete customer data set of any organization at one place for analysis. Keeping the varied needs of different organizations in concern the tool facilitates the organizations to manage their customer data according to their requirements. View More
Leads
Leads
You can collect leads from a variety of sources, including your website. With DSCRM ‘web to lead’ feature you can collect data on your website and a lead will automatically be created in DSCRM. Once you’ve determined a lead is qualified, you can convert the lead to create a sales opportunity and DSCRM will automatically create a linked contact and organization. View More
Quotes and Proposals
Quotes and Proposals
Create quotes quickly and easily streamline your sales cycle and increase deal velocity with our CRM quotation software for small and large businesses. View More
Taskboard
Taskboard
Keep track of your workflow and move your tasks through any process within your Task Board. The Task Board is the best way to keep track of all Tasks assigned to you. Monitor and change the status of your Tasks, keep track of due dates so your work is completed on time, and easily view all Tasks assigned to you in one location. View More
Meetings
Meetings
It is a specialized meeting-tracking solution that keeps you updated with your upcoming meetings.Key benefit of our Meeting Management System is that it is embellished with extensive reports format system , that gives high-level overview of meetings and tasks. View More
AI Chatbot
AI Chatbot
Our CRM chatbot lets you access and operate your CRM through Microsoft Teams. It's a fully automated bot that helps you connect to your CRM, handle customer requests, trigger team members to take actions from conversations and much more.
Report
Reports
Effective CRM reporting that will open your eyes to who your customers are and monitor your business performance.With DS CRM, it is easy for everyone to configure relevant and insightful Reports. Dashboard reports feature provide real-time graphic views of sales team performance.
Emails
Emails
Our New DSCRM is Outlook 365 Integrated. You can easily create personalised folders, send bulk mails, custom template smoothly from our DS CRM
Documents
Documents
Proper Structuring of Files and Folders in tree structure of hierarchy in our DSCRM. You can enable complete restriction to any unwanted users in the system
Timesheet
Timesheet
Users can log their daily work details in time sheet section. It will be then displayed in the listing page of the reporting user. The reporting user can approve or reject this entry and also take further action on the same.
Leave Management
Leave management
Users can apply for leaves in the Leave Management section. They can also upload document(s) for their leave. For example: Medical Record. This uploaded document can be downloaded by the reporting user as well. A leave would be deducted from the total number of annual leaves and the remaining leaves will be displayed.
Bulletin
Bulletin
A user can add any information on bulletin which will be displayed on all the user’s bulletin section. This section will be displayed in both pop-up and list view which can be completely managed at Admin’s end.
Learning Management System
Learning Management System
This module provides learning courses from an organisation or admin to its employees. The admin can assign multiple courses to a specific user and vice versa. Our LMS provides complete course tracking according for every user. Users can also request for any course(s) which can be approved at the admin’s end. There is a My courses section where user can access and analyse personal progress as well.
Survey
Survey
In this module, the Admin can send Survey to all/selective employees and customers. The DSCRM will generate instant reports from these surveys for better analytics and individual tracking.
User Roles
User Roles
Our DSCRM is equipped with dynamic role allocation. Admin can completely manage access to individual modules to any user(s).
Expenses
Expenses
DSCRM allows you to manage all the expenses of your organisation under one system. Users can add expenses with their description as well document files for the same.
Organisation Charts
Organisation Charts
In this module, users can get complete hierarchy of an organisation according to the user roles.
Additional Key Features
-
Response Tap Integrated
-
QuickBooks Integrated
-
Outlook 365 Integrated
-
AI Chatbot Integrated
Our Latest Integrations
- Facebook Get a seamless integration of your Facebook to the Dotsquares CRM. We provide an intelligent solution for your business which fits with the modern world's requirements.
- LinkedIn Custom LinkedIn Integration with the Dotsquares CRM to keep track of every activity. We make everything easy for you!
- Instagram Now foresee your Instagram activities easily with the Dotsquares CRM. Our integration is fast, reliable and secure.
- Twitter Our specialised team integrate your Twitter with the CRM to bring the best for you. Grow with the flow with Dotsquares CRM!
- Sharepoint Share your views seamlessly with Sharepoint and Dotsquares CRM. We integrate your custom order and specific demand.
- MS teams Chat tool Keep your team informed about every activity with the Dotsquares CRM. We integrate your MS Teams Chat to bring all information under one roof.
- Google Events calendar Be there for every event with the integration of Google Event Calender and Dotsquares CRM. Our professionals are highly qualified with specialisation in the CRM.
How it Works
Services
01
Consultancy
We at Dotsquares have professionals with extensive knowledge about CRM Tools and Software. The specialists will help you at every step from designing, and customising the preferred software. Our consultancy enables you to grow by limiting the cost of operations.
02
Implementation
Our developers will help you to implement CRM software at your workplace. The software will aid in maximisation of your sales, and revenue & improve customer interaction.
03
Optimization
Our CRM provides you access to sustaining and advancing solutions for your business, from technical support to scalability and performance, to functional support and business advancement.
04
Support
We at Dotsquares assist you at every step even after the implementation of the CRM Software. We are committed to delivering robust and cost-effective CRM Application Maintenance & Support services that unveil the roster of huge opportunities for your business.
05
Integration services
Our dedicated and skilled professionals have extensive expertise in CRM development and integration. If you want to connect it with your existing business solution, then we are here for you.
06
Training
If you want to learn about CRM software and application, we at Dotsquares are available here. Get complete personalised training material from us!
Product Updates
Contrary to popular belief, DS CRM provide much more
- Integration with Outlook 365. Access prior emails even if you are offline. Sales Inbox means no more shuffling between screens to get the full picture.
- DSCRM provides learning courses to employees of an organisation. The admin can assign multiple courses to a specific user and vice versa. Our LMS provides complete course tracking according for every user. Users can also request for any course(s) which can be approved at the admin’s end.
- Security is always a top priority when you're dealing with business data. Higher profits mean higher stakes. Comprehensive security features and fine-grained permission settings keeping your business online and your data safe.
- Prioritize and segment customers, automatically enrich profiles and filter by sales signal. Get real-time information about every activity a customer and prospect engages in.
- Use filters to pare down your report until it only shows the data that you want. Filter data to target deals and make sales decisions strategically.
Testimonials
WHAT OUR AWESOME CLIENTS SAY
100% Satisfied
From initial sales calls to closing and accepting Dotsquares as dev. company to the introduction to the PM - all excellent services. Neeru, the PM and her developer team have been there 100% understanding the App idea / concept from outset adding additional functionality as we have progressed through the project. Using their internal project tool has been a pleasure, simple and easy to use. Final review of Android, IOS, Web Page and Admin panel to be conducted by end November for release into App stores Jan 2017.
— OWNER / MANAGING DIRECTOR IN THE MANUFACTURING INDUSTRY
DOTSQUARES HAVE PROVED THEMSELVES TO BE WORTHY LONG-TERM PARTNERS
Dotsquares were able to quickly provide us with skilled resource, allowing us to hit the decks running with a critical start-up development. The relationship worked well, and continues to do so, based on their strong customer ethos, competent development resources and a great team lead who works closely with us to make it a success. It is imperative that there is high-quality, frequent communication, and this is what we've managed to establish.
— DIRECTOR IN THE SERVICES INDUSTRY
FAST, EFFICIENT AND TRUSTWORTHY
We have used Dotsquares on a series of projects for our companies form simple tasks to very complex API integrations and complete site builds from scratch to finished product. The speed and service is great and they can complete all types of tasks under one roof and are easily scalable with adding more developers at short notice.
— OPERATIONS DIRECTOR IN THE CONSTRUCTION INDUSTRY
DOTSQUARES IS AN ESSENTIAL PART OF MY BUSINESS
We have worked with the Development team at Dotsquares for over 5 years now and have only found the work getting easier and easier. The knowledge, workflow and intuition in the developers is growing, in turn helping my business to grow. I can highly recommend the development team as they really know what to do in problem solving situations, and often deliver a final product that is above and beyond the project scope.
— STUDIO MANAGER IN THE MEDIA INDUSTRY
EASY AS 1, 2, 3... PROJECT COMPLETED WITH 100% ACCURACY ON TIME!
Overall the project was managed perfectly with no downtime to our live site. The improvements have made the website more user friendly and improved interaction with our customers. The key to a successful project is to undertake a thorough written brief to ensure project clarity. The developer made all the necessary changes and carried through some very thorough testing to ensure handover was perfectly done and at a time to suit us. I couldn't recommend them highly enough.
— MD IN THE RETAIL INDUSTRY
REALLY HAPPY WITH THE SOLUTION AND SERVICES.
eMarket2 had various complex websites which had grown with the age and progress of our company. We asked Dotsquares to re-design and re-modify them which at the start seemed a very big task. As a marketing company we are very choosy and professional with what we like and Dotsquares have provided us a web solution which is now easily transferable to many other websites and databases. We are really happy with the solution and the customer service provided by them.
— NORMAN CAMPBELL
DIRECTOR, E MARKET 2
DIRECTOR, E MARKET 2
